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Phone: (250) 334-3312   •   787 Cumberland Road, Courtenay

Phone: (250) 334-3312
787 Cumberland Road, Courtenay

CSN Reliable has a long history of quality auto body repair as well as community involvement in the Comox Valley.

We go way back in this valley. John Orchard started Reliable Auto Body in 1951—the same year that Chrysler launched power steering. (Imagine what John would think of today’s vehicles!)

In 1989, John’s nephew Jim Barry and his wife, Karen, purchased the business. Mike MacLaren became Jim’s partner in 2001.

Over the years, Reliable has greatly expanded from the two bays John originally started with, including the addition of the office tower, the addition of 8,000 square feet to the main production floor, and the purchase of the building and lot next door.

Jim retired in 2011, passing the owner-operator torch to Mike. Reliable Auto Body joined the CSN Collision Centre network the following year.

In 2020, long-time employee and general manager Curtus Larson also became an owner in the company.

We added an oversize down draft spray booth, making the shop the only one in the North Island with two down draft spray booths.

A little trip down memory lane…

Curtus Larson

Owner/Manager

Curtus began working at Reliable Auto Body as a teenager, sweeping floors and doing other small tasks, after he moved to Courtenay to play for the Glacier Kings junior club. He eventually became an apprentice. Then, over the years, he worked his way up through the various specialties and into management and now ownership.

Today at CSN Reliable Auto Body Ltd., we have a total of 14 employees, which includes experienced and professional office staff, collision repair technicians, refinishing technicians, detailers, and parts persons. We’re almost always training an apprentice or two, and every year we welcome a Grade 11 or 12 student to complete a work experience program with us as part of Comox Valley Schools’ Trade Sampler program. 

You’ll notice a collaborative and fast-paced atmosphere in our state-of-the-art, fully equipped facility. We’ve got a reputation to uphold, so we hire people with solid skills, a positive attitude, and a great work ethic so our team can provide outstanding service to every customer. Everyone on our team, from the administrative staff to the technicians, really cares about delivering you a good experience from the moment you come into our facility. 

We pride ourselves on our professionalism and high standards in all aspects of our work. But don’t just take it from us—we’ve got more industry and OEM (vehicle manufacturer) certifications than anyone else in the Comox Valley. And a lot of five-star Google reviews! That’s the Reliable experience. 

Certifications

We believe in ongoing education and work closely with the automotive industry to ensure that our technicians are fully trained in current best practices. Our facility and employees have the following qualifications and certifications:

INDUSTRY CERTIFICATIONS

VEHICLE MANUFACTURER (OEM) CERTIFICATIONS

Our 9,500-square-foot facility helps us do auto body right

With an investment in state-of-the-art equipment, professionally trained technicians and friendly staff, we strive to make your collision repair experience as hassle-free as possible, and we’ve got the facility to back it up. CSN Reliable Autobody is the largest collision repair facility in the Comox Valley, and you can take advantage of our many amenities, which include:

  • Full aluminum vehicle repairs
  • Low VOC Waterborne Paint
    (more environmentally friendly than solvent-based products)
  • Resistance Spot Welder
    (produces original equipment manufacturer spot welds when replacing panels)
  • Comprehensive collision repair facility
  • Sheet metal repair
  • Two frame machines for full-frame and unibody repair
  • Three vehicle hoists
  • Two AFC downdraft paint booths utilizing OEM colour-matching system
  • Clean, modern office