We’re Hiring! We are hiring a new Collision Repair Tech. Please see our Careers page for details.

Phone: (250) 334-3312   •   787 Cumberland Road, Courtenay

Phone: (250) 334-3312
787 Cumberland Road, Courtenay

CSN Reliable Auto Body Ltd. has been the Comox Valley’s top choice for automotive collision repairs for over seventy years.

If you need collision repair, you’re probably not too happy right now, but we will work hard to make sure you’re satisfied when you leave our shop. We know that living without your car can be stressful, and that’s why we aim to deliver painless collision repairs

Insurance

We’re experts at handling insurance claims. Call us with your claim number, and we’ll walk you through all the next steps. We’ll book you an initial appointment where we assess the damage, take photos, and arrange any courtesy car or rental needs. Then we’ll order any necessary parts and schedule in your repair appointment for a later date.

Collision & auto body repair

From everyday minor dents, chips, and dings to fender-benders and major auto body repairs, we get your vehicle back into top shape. Our team of auto body repair technicians works together so the work is done quickly and effectively. Our collision repair work meets the highest safety standards and is guaranteed for as long as you own your vehicle.
Collision repair needs to meet the highest safety standards. We have the trained technicians and equipment to meet these standards. With two frame machines, we can work on both full-frame and unibody repairs. We can help you with:

  • Auto collision repairs
  • Bumper repair
  • Fender repair
  • Dent and ding repair
  • Auto painting
  • Paint chip repair
  • Scratch and scrape repair
  • Aluminum repair
  • Insurance claims

Assessing & Estimating

In most cases, once you’ve received a claim number from ICBC or your private insurance company, you can come straight to CSN Reliable Auto Body for an assessment.

If you’re considering paying for repairs out of pocket, we’ll provide you with a detailed estimate of the repairs needed and what they’re likely to cost.

If you’re getting repairs as part of an insurance claim, we assess the damage to your vehicle so we can order parts.

Courtesy cars

We have the largest fleet of courtesy vehicles in the Comox Valley, and we also work with major rental companies in town. When working with rental agencies, we make all the arrangements on your behalf so you can pick up and drop off the rental vehicle right at our location. Super-simple!

Shuttle

Our complimentary valet shuttle service makes it easy and convenient for you to drop off and pick up your vehicle from anywhere in Cumberland, Comox, or Courtenay—from Black Creek to Fanny Bay.

Insurance Companies We Work With

The primary insurance companies we have worked with in the past are:

Insurance Corporation of British Columbia (ICBC)

Alberta Insurance

Economical

Royal Sun Alliance

Intact

CAA/BCAA

CAA/BCAA

Northbridge

Automotive Retailers Insurance (ARI)